Customer Service Representatives

Tina-1-150x150 Customer Service RepresentativesTina S.

Tina has been with Middlesex County Animal Hospital since early 2017. However, she came to us with extensive experience in customer service. Having been at her previous job for 24 years, her dedication and commitment to work ethic is tangible. Tina’s friendly personality makes just about anyone feel at ease. Outside of work, Tina enjoys reading a good book and spending time with her husband and their two children. Tina is also a huge Boston Bruins fan, and enjoys eating any and all chocolate. Tina is extremely passionate about her love for Greyhounds; especially her old boy Willy, and her new boy Marlo! 

Gina M.

Gina joined the Customer Service team in October of 2019. She previously worked at a local doggy daycare where she gained plenty of knowledge about dogs and their behavior. Gina maintains a strong work ethic and organization skills, but her compassion for animals and their humans alike is what she is most proud of. When she’s not at work Gina enjoys relaxing nights at home, or spending time with her family which includes three younger sisters, and their three family dogs. In addition to that, Gina and her boyfriend adopted their own rescue dog Georgie Duck in March of 2021. Georgie is described as the love of their lives and the missing piece to their puzzle!

Kait M.

Kait has been part of the Middlesex County Animal Hospital team since December of 2020. She came to us from a local and well-known doggy daycare. While this is Kait’s first customer service position, she has been excelling due to her kind personality and her love for pets. Her favorite part of the work day is seeing new puppies come in with their owners for their first visit! Kait has also been a vegetarian for 2+ years and she couldn’t be happier with this decision. When she is not at work, Kait enjoys hiking with her friends, humans and dogs, or lounging on the couch with her 14 year old Maltese, Coby!

Nicole L.

Nicole has been our part-time Customer Service Representative since July 2020 and brings a wealth of customer service experience. Although she is new to the veterinary field, she could not be happier to do something she feels so deeply connected to. Nicole always comes to work with a smile on her face and positive attitude! She spent many years volunteering at local horse rescue’s which reinforced her passion for the welfare of animals and people. Nicole grew up surrounded by dogs. She has had 5 Golden Retrievers over 20 years with as many as 3 at one time! When Nicole is not at work, she enjoys spending her free time in Cape Cod with her boyfriend and his Pit bull, Mick!

Katherine U.

Katherine is our newest Customer Service Representative , joining the team in September 2021. Katherine has an extensive customer service background, having worked at a theme park for 7 years prior. Her decision to change fields stems from her love of animals. Katherine is especially fond of Siberian Huskies and kitties of all shapes and sizes. She shares 3 guinea pigs with her roommate/best friend, and would eventually love to add more furry friends to her crew. When she’s not at work, she likes to spend time with her boyfriend and her family, and go out for sushi!

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